VERI Terms of Use

 

 

Chapter 1 General Provisions

 

Article 1 (Purpose)

① The purpose of these Terms is to stipulate the rights, obligations, responsibilities, and other necessary matters between NSE Co., Ltd. (hereinafter referred to as the "Company") providing the cloud-based peer review platform service (hereinafter referred to as the "Service") and the institutions and users (hereinafter referred to as "Members") using this Service.

② These Terms are announced by posting on the “Service” website (https://www.veriproof.ai) or by notifying members through other methods.

 

Article 2 (Definition of Terms)

The definitions of terms used in these Terms are as follows.

① “Service” means various online web-based services such as review of files (documents, images, videos, sounds) and web pages (websites and YouTube videos), file storage (Storage), and other related services provided by the “Company” to “Members”.

② “Member” refers to an individual or institution that has entered into a service use contract with the “Company” in accordance with these Terms and has been granted the qualification to use the “Service” by the “Company”.

③ “ID” means the email address (hereinafter referred to as “ID”) provided by the “Member” for identification and use of the “Service”.

④ “Password” means a combination of letters or numbers determined by the “Member” to confirm the member’s identity matching the “ID” and to protect confidentiality.

 

Article 3 (Effect and Amendment of the Terms)

① The contents of these Terms are notified to “Members” by posting on the “Service” website or by other methods.

② The “Company” may amend these Terms within the scope not violating relevant laws if there is a reasonable cause.

③ If the “Company” amends these Terms, it will notify the members of the amendments at least 7 days before the effective date of the amended Terms in the manner specified in paragraph 1 of this Article. However, if the amendments are unfavorable to the “Members” or change the contents of the service, notice will be given at least 30 days before the effective date, and existing “Members” will be notified separately by electronic means such as email (if individual notification is objectively difficult, public notice will be made).

④ If the “Company” has notified or announced that if the “Member” does not express an intention to refuse until the effective date of the amended Terms, it will be deemed that the “Member” has agreed to the amendments, and the “Member” does not explicitly express refusal by the effective date, it will be considered that the “Member” has agreed to the amended Terms. If the “Member” does not agree to the amended Terms, the “Member” may terminate the service use contract before the effective date of the amended Terms.

⑤ If the “Member” is unable to take the contract termination action due to reasons not attributable to the member (not accessing the “Service” during the notice period does not constitute a reason not attributable), the member may take contract termination action as soon as the reason disappears by proving such circumstances.

 

Article 4 (Matters Not Specified in the Terms)

① Matters not specified in these Terms shall be governed by relevant laws such as the Framework Act on Telecommunications, the Telecommunications Business Act, and separate terms, usage regulations, or detailed usage guidelines for the services provided by the Company.

② The “Company” may have separate terms of use or operating policies (hereinafter referred to as “individual terms, etc.”) for the “Service”, and if the contents posted by the “Company” conflict with these Terms, the “individual terms, etc.” shall take precedence.

 

 

Chapter 2 Service Use Agreement

 

Article 5 (Conclusion of the “Service” Use Agreement)

① The “Service” use agreement is deemed concluded when a person wishing to become a “Member” (hereinafter referred to as “Service Applicant”) applies for the use of the “Service” in the manner provided by the “Company” and the “Company” accepts the application, thereby agreeing to the Terms.

② The “Service Applicant” must provide all information (email address, name, etc.) required by the “Company” when applying for use.

 

Article 6 (Acceptance and Restriction of Application for Use)

① The “Service Applicant” can apply for use by filling out the form provided by the “Company” and agreeing to the Terms in the membership registration section of the “Service”.

② In principle, the “Company” accepts the use of the “Service” for applications made by “Service Applicants” in accordance with paragraph 1 of this Article. However, in the following cases, the “Company” may refuse to accept the application. In addition, even if the user is a “Member” using the “Service”, if any of the following cases apply, the “Company” may terminate the use contract without separate procedures.

1. If the applicant has lost membership or has been refused service in the past (except when more than one year has passed since the loss or refusal and the Company has approved re-registration)

2. If applying using another person’s name

3. If omitting registration details or providing false information (all member information entered in the registration form is considered actual data, and the individual or organization owning the account is responsible for any issues arising from using false data)

4. If intending to use the service for illegal or improper purposes

5. If applying for the purpose of undermining public order or morals

6. If having defamed or disadvantaged others

7. If intentionally interfering with service operation

8. If judged to have applied for membership using unfair methods such as hacking or exploiting system vulnerabilities (if judged as hacking, the company to which the individual belongs is responsible for all problems caused by hacking)

9. If distributing computer viruses or similar programs that cause malfunction of information and communication facilities or destruction of information

10. If there is a request for correction from an external organization such as the Information and Communication Ethics Committee

11. If intending to use the service for profit without prior consent from the Company

12. If approval is impossible due to reasons attributable to the member or if applying in violation of other specified matters

13. If it is objectively difficult to grant approval according to social norms

14. If service provision is technically impossible

15. If registered as a credit delinquent under the Act on the Use and Protection of Credit Information

16. If approval is impossible due to reasons attributable to the “Service Applicant” or if applying in violation of other specified matters

17. If intending to use the “Service” for profit without prior consent from the “Company”

18. If there is a history of overdue or bad payment for the “Service” in the past

19. If not qualified to use the “Service” under these Terms

20. If an applicant under the age of 14 applies for use

21. If there are other reasons equivalent to the above for which approval is deemed significantly inappropriate

③ The “Company” may reserve acceptance of the application in the following cases.

1. If there is a facility failure due to natural disasters

2. If it is judged that maintaining the overall service quality of the “Company” is difficult due to providing the “Service”

3. If there is no spare facility for providing the “Service” or if it is technically difficult to provide the “Service”

4. If there are risk factors or concerns for the operation or business of the “Company”

5. If there are other reasons equivalent to the above for which acceptance is difficult for the “Company”

④ If acceptance of the application is not given or is reserved, the “Company” will, in principle, notify the “Service Applicant”.

 

 

Chapter 3 Member Information

 

Article 7 (Provision and Change of “Member” Information)

① When a “Member” is required to provide information to the “Company” under these Terms, the information must be true and lawful, and any disadvantage resulting from providing false or unlawful information will not be protected.

② The “Member” may view and modify their information through the personal information management screen within the “Service”. However, information not permitted by the “Company” or the “Member” cannot be modified.

③ If there is any change in the information provided at the time of application, the “Member” must modify it through the personal information management screen within the “Service” and notify the “Company” of the changes.

④ The “Company” is not responsible for any disadvantages caused by the “Member” not properly modifying their information.

 

Article 8 (Protection and Management of Personal Information)

① The "Company" strives to protect the personal information of "Members" in accordance with relevant laws and regulations. The protection and use of personal information are governed by relevant laws and the "Company"'s Privacy Policy.

② The "Company" is not responsible for any information, including the "Member"'s "ID" and "Password", that is exposed due to the "Member"'s own fault.

 

Article 9 (Management of "Member" ID and Password)

① The responsibility for managing the "Member"'s "ID" and "Password" (hereinafter referred to as "Identification Means") lies with the "Member", and they must not allow third parties to use them.

② If the "Member" becomes aware that their "Identification Means" have been stolen and are being used by a third party, they must immediately notify the "Company" and follow the "Company"'s instructions.

③ Notwithstanding the preceding paragraph, if the "Member" does not notify the "Company" of the theft of their "Identification Means", or fails to follow the "Company"'s instructions after notification, the "Company" bears no responsibility for any disadvantages incurred by the "Member".

 

Article 10 (Outsourcing of Personal Information)

① In principle, the "Company" handles and manages collected personal information by itself, but may outsource part or all of its duties to a third party selected by the "Company" if necessary. The "Company"'s Privacy Policy applies to the outsourcing of "Member"'s personal information.

 

 

Chapter 4 Changes and Termination of the Service Agreement

 

Article 11 (Change of Contract Details)

① If any of the following reasons for changes in the contents of the "Member"'s "Service" use contract occur, the "Member" must apply for the change immediately according to the relevant procedures, and the "Member" is responsible for any problems caused by delays in changing such information.

1. Change of the name, actual fee payer, or address of the "Member" or the person responsible for payment

2. Change of information of the credit card registered for automatic payment

② Even before the start date of "Service" use, if it is determined that there are factors causing excessive cost increases, the "Company" may request an increase in usage fees and changes to the "Service" with the "Member"'s consent. If the "Member" does not agree to the changed usage fee, the "Member" may terminate this "Service" contract without paying a penalty fee.

③ If the "Member" is in arrears with the "Service" usage fee claimed by the "Company", the "Company" may restrict the application for changes to the "Service".

④ If there is no facility capacity, if it is technically difficult to provide the "Service", or if the "Company"'s "Service" policy changes, the "Company" may restrict the "Member"'s application for changes.

 

Article 12 (Renewal of Contract)

① If the "Member" does not express an intention to terminate the use contract, the usage period is deemed to continue under the same conditions.

 

Article 13 (Succession and Transfer of Contract)

① In the event of reasons such as inheritance, merger, division, or business acquisition that result in the succession or transfer of the legal status established with the "Company", the "Member" (i.e., transferor, original contractor) and the successor must apply for the succession of the contract according to procedures set by the "Company". The "Company" may require relevant documents (such as a business registration certificate) that can prove the succession of legal status from the date of occurrence, and the "Member" and successor are obligated to submit all required documents as requested by the "Company".

② The "Company" completes the procedure by updating the "Member"'s information it holds after confirming the application and all documents under paragraph 1 of this Article.

③ If, during the process of succession or transfer under paragraph 1 of this Article, grounds for refusal under Article 6, paragraphs 2 or 3 are found with respect to the transferor (original contractor) or transferee (successor), the "Company" may refuse the succession of the contract according to the succession of legal status.

④ The "Member" must pay all "Service" usage fees incurred up to the time the reason for succession of legal status is completed, and if there are any unpaid "Service" usage fees, the "Company" may refuse to cooperate with related matters.

⑤ When changing "Member" information due to succession of legal status, the successor must fully understand the rights, responsibilities, and contract details regarding the remaining contract period before succession, and is responsible for any problems that arise in this regard.

⑥ Even if the change of "Member" information due to succession of legal status is completed, if it is determined that the succession is for the purpose of evading obligations under the contract with the "Company" and there is a continued failure to fulfill responsibilities regarding the "Service" use contract, the "Company" may hold the original contractor liable for matters related to the "Service" use contract.

 

 

Article 14 (Termination of Contract)

① The costs related to the "Member"'s use of the "Service" are processed according to the payment method based on the registered "Service" start date. If payment is not made, the "Member" will be notified in accordance with the method in Article 24.

② If payment is not made even after notification to the "Member", the account will be converted to a dormant account 60 days after the deadline notified by the "Company", and the "Service" will be restricted. However, exceptions apply to matters otherwise agreed in writing between the "Company" and the "Member".

③ If the "Member" wishes to terminate the use contract, they may apply for termination on the "Service" management page. If there are any unpaid usage fees as of the desired termination date, termination will be completed only after payment is made. However, in the case of "monthly billing", immediate termination is not possible and termination will occur after using the service until the end of the relevant usage period.

④ Services provided free of charge may be automatically terminated without separate notification upon termination of the use contract.

⑤ Before termination of the contract, the "Member" must directly back up data on the "Service" site. After termination of the "Service" use contract, the "Company" deletes all related information of the "Member", and once deleted, it cannot be restored for any reason.

 

Article 15 (Termination by the Company's Authority)

① If the "Member"'s use of the "Service" falls under any of the following, the "Company" may terminate or suspend the "Service" use contract by its own authority without separate consultation.

1. If no appropriate measures are taken for overdue "Service" usage fees (if overdue payment and late fees are not paid within 30 days from the date restriction due to overdue "Service" usage fees begins)

2. If the information provided in the application form is found to be false

3. If the "Company"'s "Service" operation is intentionally disrupted, causing damage to the "Company"

4. If the purpose or method of using the "Service" violates domestic or international law and a government agency requests suspension of the "Service" through legal procedures

5. If the "Service" being used causes damage to the "Company"'s "Service" or other "Members", or attempts to do so

6. If the IP being used is restricted because it is suspected to be a spammer IP as defined by major domestic or international portal sites

7. If a large-scale network attack targeting the server of the operating "Service" causes damage to the operation of the "Company"'s "Service" or to servers of other "Members" sharing the network

8. If a third party that has suffered infringement of property rights due to the use of illegal software by the "Member" requests suspension of the "Service" through legal procedures

9. If the "Member" violates the obligations stipulated in Article 22

10. If the reason for usage restriction under Article 35, paragraph 7 is not resolved

11. If a reason for refusal of application under Article 6, paragraph 2 occurs for the "Member"

12. If the "Member" violates any other obligations under these Terms

② If the "Company" intends to terminate the use contract, it will notify the "Member" in advance of the reason, termination date, etc., in writing, by email, or by a similar method. However, if there are unavoidable circumstances that prevent prior notice, notification may be given afterward.

③ The "Member" must pay the "Service" usage fees used up to the termination date, and if the "Service" is terminated under this Article, the "Company" may recover the "Service" allocated to the "Member" (including deletion of posts, information, and data). Recovery of the "Service" is carried out without separate notice, and the "Member" cannot claim damages from the "Company" for any losses incurred as a result. The "Member" must take prior action (such as backing up data) before recovery of the "Service" after receiving notice of contract termination to prepare for such losses.

 

 

Chapter 5 Provision and Use of Service, etc.

 

Article 16 (Commencement of Service Use)

① After registering through a separate authentication method designated by the "Company," "Members" can use the "Service" immediately, either for free or for a fee.

② The "Company" begins providing the "Service" to the "Member" from the time the "Company" approves the membership application. However, for some "Services," use may begin from a time designated by the "Company" in accordance with its operating policy.

③ If the "Company" is unable to commence the "Service" due to business or technical obstacles, it will notify the "Member" by the method specified in Article 28.

④ To provide certain "Services," the "Company" may request additional information or an additional registration process from the "Member." In such cases, the relevant website or service terms, regulations, or usage guidelines will take precedence over these Terms.

 

 

Article 17 (Provision of Service)

① The "Company" may set or partially restrict the available usage time for the provided "Services" by category. In such cases, the "Member" will be notified by the method specified in Article 28.

② In principle, the "Company" provides the "Service" 24 hours a day, 365 days a year. However, the "Service" may be temporarily suspended due to business or technical reasons of the "Company," or during periods designated by the "Company" for operational purposes. In such cases, the "Member" will be notified by the method specified in Article 28.

③ The "Company" may temporarily suspend the provision of the "Service" if maintenance, replacement, or failure of resources, computer systems, or other information and communication facilities necessary for providing the "Service" occurs or is likely to occur, or if there are operational issues. In such cases, the "Member" will be notified by the method specified in Article 28. However, if there are unavoidable reasons that prevent prior notice, notification may be given afterward.

④ If information within the "Service" is lost due to the "Member"'s fault, perfect recovery is difficult, and the cost of recovery work is borne by the "Member."

⑤ According to its operating policy, the "Company" may choose not to provide certain "Services" to some "Members," and may differentiate usage time, frequency, service menus, etc., by dividing "Members" into different grades.

 

Article 18 (Change and Suspension of Service)

The "Company" may notify "Members" of the changed "Service" content and the date of provision by the method specified in Article 24 and provide the "Service" as changed.

② The "Company" may restrict or suspend all or part of the "Service" in the following cases.

1. If unavoidable reasons such as maintenance, replacement, or failure of computer systems or other information and communication facilities, or interruption of communications occur

2. If normal use of the "Service" is disrupted due to power outages, equipment failures, or surges in usage, etc.

3. If unavoidable due to maintenance work, etc., for facilities required for the "Service"

4. If necessary for service upgrades and maintenance of the "Service"

5. If the "Member" interferes with the business activities of the "Company"

6. If it is impossible to maintain the "Service" due to contract termination or other circumstances of the "Company"

7. If a period telecommunications service provider regulated by the Telecommunications Business Act suspends telecommunications services

8. If there are other force majeure reasons such as natural disasters or national emergencies

9. If there are other reasons corresponding to the above items

③ In the event of service suspension under Paragraph 2 of this Article, the "Company" will notify the "Member" by the method specified in Article 24. However, if prior notice is not possible due to reasons beyond the "Company"'s control (such as disk or system hardware failure without intent or negligence by the "Company" operator), this may not apply.

④ The "Company" is not liable for damages suffered by the "Member" due to temporary suspension of the "Service" for reasons not attributable to the intent or gross negligence of the "Company," as in Paragraph 2 of this Article.

⑤ If the "Member" violates the obligations set forth in these Terms, the "Company" may demand correction or improvement in writing, by email, phone, or other means, and if the responsible party fails to take corrective or improvement measures, the "Company" may suspend the provision of the "Service" after notifying by writing, email, phone, or other means.

⑥ The "Company" may suspend the provision of the "Service" to the "Member" without prior notice if any of the following situations occur.

1. If payment is refused by a financial institution, or procedures such as dissolution, corporate reorganization, or bankruptcy are initiated, or similar situations arise

2. If major assets or business are transferred to a third party

3. If a significant violation of law or social controversy has caused or is reasonably expected to cause serious disruption to the operation of the "Service"

4. If procedures such as provisional seizure, provisional disposition, seizure, public sale, or auction are initiated or are deemed likely to be initiated

5. If it is confirmed that another person's name was used or the application was made with false information

6. If the "Company" determines that normal operation of the "Service" is disrupted

⑦ The "Company" may change all or part of the content of the "Service" or terminate the "Service" as necessary for operational, business, or technical reasons. In the case of changes, the reason for the change, the changed content, and the date of provision will be announced on the initial screen of the "Service" at least 7 days in advance; in the case of termination, at least 30 days in advance. However, if there are unavoidable circumstances that prevent prior notice, it may be announced without delay afterward.

⑧ Unless otherwise specified in these Terms or relevant laws, the "Company" bears no liability for any damages suffered by "Members" due to changes, modifications, or termination of the "Service."

 

Article 19 (Copyrights/Intellectual Property Rights of Posts, etc.)

① Through these Terms, the "Company" grants "Members" only the right to use the "Service," and ownership and intellectual property rights to the "Service" created and provided by the "Company" belong to the "Company." However, for "Services" provided by partners through partnership with the "Company," ownership and intellectual property rights belong to the partner.

② "Members" may not, for commercial purposes and without prior consent from the "Company," reproduce, transmit, publish, distribute, broadcast, or otherwise use the "Service" provided by the "Company," nor allow third parties to use it.

③ The member who posted a post or material is responsible for the authority and responsibility over the posted content. The "Company" has the right to post such content within the "Service."

④ The "Company" may not use the posted content for other purposes without the consent of the posting "Member."

⑤ The "Company" is not civilly or criminally liable for any infringement of others' copyrights, program copyrights, etc., by posts published by "Members" within the "Service."

⑥ The "Company" has the right to modify or delete posts containing content that violates the obligations of Article 22.

 

Article 20 (Provision of Information, Posting of Advertisements)

① The "Company" may provide (or send) information deemed necessary or potentially useful for transactions, responses to member inquiries, etc., to "Members" during use of the "Service" via notices, email, SMS, phone, mail, or other methods. If the "Member" does not wish to receive such information, they may refuse to receive it by the method provided by the "Company."

② The "Company" may provide advertisements to "Members" through lawful procedures in accordance with relevant laws.

 

 

Chapter 6 Obligations of the Parties to the Terms

 

Article 21 (Obligations of the Company)

① The "Company" will not engage in acts prohibited by relevant laws and these Terms or contrary to public morals and, unless there are special circumstances, will do its best to continuously and stably provide the "Service."

② The "Company" will always maintain and repair the facilities for providing the "Service" in an operable state and, if a failure or loss occurs, will do its best to repair and restore them without delay.

③ If opinions or complaints raised by "Members" are recognized as legitimate, the "Company" must handle them promptly. If prompt handling is difficult, the "Company" will notify the "Member" of the reason and the schedule for handling by email, in writing, or by phone.

④ The "Company" complies with laws related to the operation and maintenance of the "Service," such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Protection of Communications Secrets Act, and the Telecommunications Business Act.

 

Article 22 (Obligations of Members)

① "Members" must comply with these Terms and relevant laws and must not engage in acts that interfere with the business of the "Company."

② "Members" must comply with matters notified by the "Company" regarding the "Service" in addition to these Terms.

③ "Members" must not engage in any of the following acts:

1. Registering false information during application, registration, or changes

2. Stealing another person's information

3. Infringing the intellectual property rights of the "Company" or a third party

4. Defaming or interfering with the business of the "Company" or a third party

5. Impersonating employees, operators, or other related persons of the "Company"

6. Modifying information posted by the "Company"

7. Transmitting or posting information (such as computer programs) prohibited by the "Company"

8. Using the "Service" for commercial purposes without the consent of the "Company"

9. Disclosing or posting obscene symbols, letters, sounds, images, videos, or other information contrary to public morals

10. Sending or mediating large amounts of information that may interfere with the stable operation of the "Service"

11. Distributing computer virus programs that may cause malfunction of computers or information devices

12. Acts prohibited by other related laws or not permitted by social norms

④ When using the “Service” provided by the “Company,” the “Member” is obligated to comply with relevant laws, the provisions of these Terms, user guides, and any notifications provided by the “Company.”

⑤ The “Member” must provide a contactable email address at the time of registration so that the “Company” can notify the “Member” of necessary matters related to the use of the “Service.” If the “Member”’s information changes, they must immediately inform the “Company” of the changes. The “Company” is not responsible for any disadvantages arising from the “Member” failing to notify the “Company” of such changes.

⑥ The “Member” is obligated to pay the fees specified in these Terms for the use of the “Service” by the designated date.

⑦ The “Member” must regularly check the matters specified in these Terms, the content of the “Service” including the “Service” screen, notices, and policies or regulations set by the “Company.”

⑧ In the event of termination of the “Service” use contract, changes, or discontinuation of the “Service,” the “Company” is not obligated to return the “Member”’s data. The “Member” is responsible for backing up and storing their own data handled through the “Service,” and any damages arising from neglecting such data management and storage obligations shall be borne by the “Member.”

⑨ The responsibility for managing and preserving the information and materials related to the “Member” within the “Service” lies entirely with the “Member.”

⑩ The “Member” may not transfer or gift the right to use the “Service” or any status under the use contract to another person, nor provide it as collateral, without the explicit consent of the “Company.”

⑪ If the “Company” has properly provided the “Service,” all civil and criminal liability for disputes between individuals arising therefrom lies with the “Member.”

 

Article 23 (Obligations and Responsibilities for Management of Member ID and Password)

① The “Member” must thoroughly manage their own “ID” and “Password” to prevent exposure or use by third parties.

② The “Member” is responsible for all consequences arising from damages in the use of the “Service” or unauthorized use by third parties due to violation of the preceding obligation, and the “Company” bears no responsibility for such matters.

③ If there is a concern about personal information leakage due to the “Member”’s “ID,” or if it is antisocial, contrary to public morals, or likely to be mistaken for the “Company” or its operator, the “Company” may restrict the use of the relevant “ID.”

④ If the “Member” becomes aware that their “ID” and “Password” have been stolen or are being used by a third party, they must immediately notify the “Company” and follow the “Company”’s instructions.

⑤ In the case of the preceding paragraph, if the “Member” does not notify the “Company” or fails to follow the “Company”’s instructions after notification, the “Company” bears no responsibility for any resulting disadvantages.

 

Article 24 (Notification to Members)

① Unless otherwise specified in these Terms, the “Company” may notify the “Member” via the email address or SMS designated by the “Member” at the time of registration.

② If notification to all or an unspecified majority of “Members” is required, the “Company” may substitute individual notification by posting on the “Service” website.

 

 

Chapter 7 Free Services

 

Article 25 (Use of Free Services)

① “Free Services” are provided free of charge according to the operational policy set by the “Company,” and the “Company” may change the operational policy or discontinue the provision of “Free Services” at any time as needed for operational or technical reasons. In particular, if a “Member” no longer meets the criteria set by the operational policy while using “Free Services” under these Terms, the “Company” may immediately discontinue the provision of such “Free Services” to the relevant “Member.”

 

Article 26 (Termination of Free Service Use Contract by the Company, etc.)

① According to the operational policy set by the “Company,” the “Company” may terminate the free service use contract with the “Member” in the following cases:

1. If the “Member” does not use the “Free Service” for a certain period as specified in the operational policy set by the “Company”

2. If the “Member” does not apply for service use even after the usage period of the “Free Service” specified in the operational policy has expired

3. If the “Member” violates obligations under these Terms

4. If the “Member” interferes with the normal operation of the “Free Service”

5. If the “Member” uses the “Free Service” by illegal or improper means

6. If the “Company” determines that termination of the free service use contract is necessary for reasons equivalent to items 1 through 5 above

② Upon termination of the free service use contract, except for cases where the “Company” retains the “Member”’s information in accordance with relevant laws and the Privacy Policy, the “Company” may reclaim all resources provided to the “Member” and delete all information stored in the “Free Service.” The “Company” is not obligated to restore deleted information for any reason.

 

Article 27 (Compensation for Damages)

① The “Company” is not liable for any damages incurred by the “Member” in connection with the use of “Free Services” unless otherwise provided by relevant laws.

② If the “Company” suffers any loss or damage due to the “Member”’s use of “Free Services,” the “Member” is responsible for all such losses and damages and must compensate the “Company.”

 

 

Article 28 (Interpretation of This Chapter)

① If the contents of this chapter conflict with those of other chapters of these Terms, the contents of this chapter shall take precedence for matters related to “Free Services.”

 

 

Chapter 8 Paid Services

 

Article 29 (Fees for Paid Services)

① “Paid services” must be used by “Members” paying the usage fees set by the “Company,” and the detailed breakdown of paid service fees and other related matters follow the operational policy set by the “Company,” which is posted on the “Service” homepage.

② When using paid services, “Members” must select one of the pricing plans provided by the “Company,” and must be familiar with the operational policy set by the “Company” and the following matters posted on the “Service” homepage regarding the selected plan.

1. “Members” may directly set or request changes to contract termination, automatic renewal, changes to contract terms, or plan conversion before the contract period expires. If the “Member” does not change the settings or request changes to the “Company” before the contract expiration date, the contract will be automatically renewed under the same conditions.

2. When using “Paid Services,” conversion to “Free Services” may be restricted.

3. Other notes for each plan posted on the “Service” homepage

③ When applying for paid “Service,” “Members” may select among the “Standard,” “Professional,” and “Enterprise” plans, and choose between annual and monthly billing cycles. In addition, the following matters must be noted:

1. The “Standard,” “Professional,” and “Enterprise” plans may be changed at the request of the “Member.”

2. Downgrades between plans are not possible for both “monthly billing” and “annual billing,” and if the number of users decreases, the corresponding fee will not be refunded. When upgrading plans for either “monthly billing” or “annual billing,” the new plan can be used immediately upon completing the upgrade application, and the fee for the current plan is calculated and billed on a daily basis for the period used.

3. “Monthly billing” can be converted to “annual billing,” and “annual billing” can also be converted to “monthly billing.” However, conversion from “annual billing” to “monthly billing” is not possible.

 

 

 

 

Article 30 (Calculation, Proration, and Change of Service Fees)

① The “Service” fee is calculated from the time the “Company” starts providing the “Service” to the “Member.”

② The “Member” can use the “Paid Service” only under the conditions (number of accounts, storage, additional features, etc.) of the selected plan, and the specific conditions follow the operational policy set by the “Company” and posted on the “Service” website.

③ The “Member” may partially change or terminate all or part of the “Paid Service” at any time, but penalties may be charged depending on the plan used by the “Member,” and related details follow the operational policy set by the “Company.”

④ The “Company” may change the usage fee for the “Paid Service” or convert the “Free Service” to a paid service at any time. If the usage fee is changed during the contract period, the “Member” must pay the changed usage fee from the date of change, and the changed fee will be applied accordingly. However, for periods for which the “Member” has already paid, the previous fee will be applied.

⑤ When paying the “Paid Service” fee, the monthly fee is calculated from the start date of the “Paid Service” until the day before the corresponding date of the following month.

⑥ If the plan is changed in the middle of the month, the usage fee is calculated on a pro-rata basis for the number of days used in that month. However, exceptions apply if otherwise agreed in writing between the “Company” and the “Member.”

⑦ Upon termination of the “Paid Service,” the usage fee is calculated on a pro-rata basis from the start date of the “Paid Service” until the day before termination.

⑧ If the “Company” and the “Member” agree otherwise than the contents of paragraphs ①–⑦ of this article, the fee will be calculated according to the agreed terms.

 

Article 31 (Payment and Billing of “Paid Service” Fees)

① The “Company” may bill the “Member” for “Paid Service” fees on a monthly or annual basis according to its pricing policy.

② The “Member” must pay the usage fee for the “Paid Service” being used according to the pricing policy of the “Service.”

③ If payment fails at the time of payment for the “Paid Service,” up to two additional payment attempts will be made within 10 business days. If payment is not made during the retry period, the “Company” may suspend the use of the “Paid Service” by the “Member,” and if the usage fee is not paid by the end of the following month, the “Company” may terminate the “Paid Service” and delete data in accordance with the procedures and methods specified in the terms and posted on the “Service” website. The “Company” bears no responsibility for any damages to the “Member” resulting from this.

1. Even during the period when the “Paid Service” is suspended due to non-payment, data will be retained for up to 30 days and usage fees will be charged.

2. If non-payment continues for more than 30 days, an additional charge (1.5% per month of the unpaid amount) will be added and re-billed, and waiver or cancellation of unpaid amounts is not possible.

3. The “Company” may request a collection agency to collect overdue usage fees from “Members” who are more than three months in arrears.

④ The billing and payment methods provided in the “Paid Service” follow the policy of the “Company.”

⑤ If the “Member” illegally evades payment of usage fees, the “Company” will claim twice the amount evaded.

⑥ The “Member” must pay for the paid “Service” provided by the “Company,” including taxes.

⑦ “Paid Service” is, in principle, subject to automatic payment, where the “Paid Service” is automatically purchased at regular intervals using the payment method and financial information entered by the “Member.”

 

Article 32 (Objection to Usage Fees)

① The “Member” must check whether the information entered regarding payment of paid “Service” usage fees is accurate, and is fully responsible for any liabilities and disadvantages arising from such information.

② If the “Member” has an objection to the billed amount, they may file a written objection within 6 months from the billing date.

③ The “Company” must investigate the validity of the objection within 15 days of receiving it and notify the “Member” of the result. If it is not possible to process within the specified period due to unavoidable reasons, the “Company” will notify the “Member” of the reason and the recalculated processing period.

 

Article 33 (Refunds and Overpayments)

① If the “Member” has overpaid the usage fee, the “Company” will refund the overpaid amount to the “Member.” However, if the “Member” agrees or does not respond to the “Company”’s notice of overpayment refund, the amount may be deducted from the next month’s usage fee.

② If the “Member” to whom the overpayment is to be refunded has any unpaid fees, the “Company” may first deduct the unpaid amount from the overpayment before refunding.

 

Article 34 (Collection of Overdue Fees)

① If the “Member” does not pay the usage fee for the “Paid Service” by the due date designated by the “Company,” the “Member” must pay a late fee to the “Company” as follows:

1. For annual plans (annual billing), the “Company” calculates a late fee of 1.5% of the unpaid usage fee and accumulates it monthly from the date of non-payment. However, the “Company” may exempt the late fee up to the 30th day from the due date.

2. For monthly plans (monthly billing), the “Company” calculates a late fee of 1.5% of the unpaid usage fee and accumulates it on the first day of each month. However, the “Company” may exempt the late fee until the end of the following month after the month of non-payment.

② If the responsible party for payment is in arrears, the “Company” may issue a demand for payment after 60 days from the occurrence of the arrears. In this case, the “Company” may send a demand letter to the “Member,” and the payment due date will be rescheduled.

③ If the “Member” fails to pay the usage fee for the “Paid Service,” the “Company” may impose restrictions on the use of the “Service.” The specific standards and details of the restrictions follow the operational policy of the “Company,” and the “Company” bears no responsibility to the “Member” regarding such restrictions.

④ If necessary, the “Company” may use a collection agency to collect claims held against the “Member.”

⑤ The “Member” can lift the restriction under this article by paying all overdue fees and late charges. In this case, the usage fee for the period after the lifting of the restriction is calculated from the date the restriction is lifted.

⑥ If the “Member” fails to pay overdue fees and late charges within 30 days from the start date of the restriction, the “Company” may terminate the “Service” in accordance with its operational policy, and the “Company” bears no responsibility for any damages to the “Member” resulting from this.

 

Article 35 (Refund upon Termination)

① If the “Member” is using the “Service” on an “annual billing” basis, the “Member” may request termination of the “Service.” In this case, the “Company” will refund the usage fee for the remaining paid service period on a pro-rata basis from the amount already paid by the “Member.” However, if the “Member” is using the “Service” on a “monthly billing” basis, the “Member” may continue to use the “Service” until the scheduled end date of the service for that month, even if termination is requested.

② When the “Company” refunds the usage fee to the “Member” under this article, the refund amount is calculated considering any discounts received by the “Member,” penalties, etc., and the specific calculation method follows the operational policy of the “Company.”

③ Notwithstanding this article, if the contract is terminated due to reasons attributable to the “Member,” the “Company” will not refund the usage fee.

 

 

Chapter 9 Restrictions and Termination of Use

Article 36 (Restriction of Service Use)

① To prevent the user’s information from being used for improper purposes and to provide smoother “Service,” the “Company” may suspend the use of the “Service” for “Members” who have not used the “Service” for the period specified by law.

② If the “Member” violates obligations under these terms, the “Company” may demand correction or improvement in writing, by email, phone, or other methods, and if the responsible party fails to take corrective or improvement measures, the “Company” may suspend the provision of the “Service” after notifying by writing, email, phone, or other means.

③ The “Company” may suspend the provision of the “Service” without prior notice if any of the following situations occur for the “Member.”

1. If payment is refused by a financial institution, or procedures such as dissolution, corporate reorganization, or bankruptcy are initiated, or similar situations arise

2. If major assets or business are transferred to a third party

3. If a significant violation of law or social controversy has caused or is reasonably expected to cause serious disruption to the operation of the “Service”

4. If procedures such as provisional seizure, provisional disposition, seizure, public sale, or auction are initiated or are deemed likely to be initiated

5. If it is confirmed that another person's name was used or the application was made with false information

6. If the “Company” determines that normal operation of the “Service” is disrupted

7. For annual plans (annual billing), if payment is not made within 45 days from the date of non-payment

8. For monthly plans (monthly billing), if payment is not made by the 14th day of the second month after the month of use

9. If excessive traffic generated by the “Member” is likely to cause service disruption

10. If the “Member” violates obligations stipulated in these terms

11. If the “Company”'s normal operation of the “Service” is disrupted

12. In cases of identity theft and payment fraud, provision and operation of illegal programs in violation of copyright law, illegal communications and hacking in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, distribution of malicious programs, exceeding access rights, etc., in violation of relevant laws

13. If a corporate “Member” does not submit all required documents requested by the “Company” by the 15th of the month following the application month

14. Any other reason equivalent to the above that requires restriction of use

④ If the “Company” restricts the use of the “Service” by the “Member” pursuant to paragraph 3 of this article, the “Member” cannot claim damages from the “Company” for this.

⑤ If the “Company” restricts the use of the “Service” by the “Member” pursuant to paragraph 3 of this article, the reason, period of restriction, and method of objection must be notified to the “Member” in writing, by email, or by a similar method.

⑥ If the “Company” determines that the reason for restriction under paragraph 3 of this article has been resolved, the restriction will be lifted without delay.

⑦ If the reason for restriction under paragraph 3 of this article is not resolved within 30 days from the start date of the restriction, the “Company” may terminate all or part of the “Service” use contract. In this case, the “Company” will notify the “Member” in writing, by email, or by a similar method.

⑧ Recovery of the “Service” is carried out without separate notice, and the “Member” cannot claim damages from the “Company” for any losses incurred as a result. The “Member” must take prior action (such as backing up data) before recovery of the “Service” after receiving notice of contract termination to prepare for such losses.

 

Article 37 (Restriction of Use as a Provisional Measure)

① The “Company” may take usage restriction measures until the investigation into any of the following issues is completed.

1. When a legitimate report is received that an “ID,” “password,” payment method, etc. has been hacked or stolen

2. When a legitimate report is received that a KEY provided by the “Company” has been hacked or stolen

3. When there is reasonable suspicion that the “Member” is an illegal program user or has engaged in unlawful acts

4. When usage restriction measures are necessary for reasons equivalent to the above

5. When obligations based on Article 22-3 (Technical Measures for Special Types of Value-Added Telecommunications Services) and Article 84-2 (Prohibition of False Representation of Telephone Numbers and Member Protection) of the Telecommunications Business Act are not fulfilled

② During the investigation period under the preceding paragraph, the “Company” does not charge the “Member” any additional fees.

③ In the case of Paragraph 1 of this Article, after the investigation is completed, the “Company” will extend the “Service” usage period for the “Member” by the period of suspension. However, if the “Member” is found to be a violator as per Paragraph 1, this does not apply.

 

Article 38 (Procedure for Objection to Usage Restriction)

① If a “Member” wishes to object to the “Company”’s usage restriction, they must submit a written objection stating the reason for the objection to the “Company” by mail, email, or an equivalent method.

② Upon receiving the objection under Paragraph 1, the “Company” must respond to the “Member”’s reason for objection in writing, by email, or an equivalent method within a reasonable period. However, if processing takes a long time, the “Company” will notify or announce the reason and the processing schedule on the “Service.”

③ The “Company” must take appropriate measures in accordance with the response.

 

Article 39 (“Member” Termination)

① A “Member” may terminate the service use contract at any time through the “Service” as follows. However, if there are unpaid fees as of the desired termination date, the termination procedure will be completed only after payment is made.

1. If the “Member” is using “monthly billing,” even if they apply for termination, they may use the “Service” until the scheduled end date of the relevant month, and cannot use the “Service” from the day after the scheduled end date.

2. If the “Member” is using “annual billing,” the refund for the remaining period will be calculated on a daily basis according to the period the “Service” was used.

② Upon termination of the “Service” use contract, the “Member” must directly back up all resources used during the “Service” period before termination.

③ Except where the “Company” retains “Member” information in accordance with relevant laws and the privacy policy, upon termination of the “Service” use contract, all resources provided to the “Member” will be reclaimed, and all “posts,” information, and data stored on the “Service” will be deleted. Deleted data cannot be restored for any reason.

 

Article 40 (“Service” Withdrawal)

① The “Member” may proceed with account withdrawal from the “Service,” and must complete the withdrawal confirmation sent to the registered email upon withdrawal request.

② An administrator of a “Member” using “Paid Services” may request account withdrawal upon termination, and the withdrawal of the “Member” account will be processed according to the administrator’s request.

③ If withdrawal is not requested, the account will be maintained for at least one year, and after one year, withdrawal may be processed without separate notice. However, before one year has passed, information related to “Service” account withdrawal may be provided to the registered email of the “Member.”

④ The “Member” can confirm whether the withdrawal request has been processed by attempting to log in using their “identification means” and confirming that login is not possible. Upon completion of the withdrawal request, the “Company” will notify the “Member” of the completion via the registered email.

⑤ If the “Member” requests account withdrawal upon termination of the “Service,” all data of the “Member” will be deleted immediately upon withdrawal, except where the “Company” retains member information in accordance with relevant laws and the privacy policy. However, for the “Enterprise” plan, data management policy is determined according to the contract terms agreed with the “Company” at the time of “Service” termination.

⑥ If the “Member” fails to fulfill obligations set forth in these Terms, the “Company” may demand correction or improvement in writing, by email, phone, or other methods, and if the responsible party fails to take corrective or improvement measures, the “Company” may suspend the provision of the “Service” after notification by writing, email, phone, or other methods.

⑦ The “Company” may suspend the provision of the “Service” to the “Member” without prior notice if any of the following situations occur.

1. If payment is refused by a financial institution, or procedures such as dissolution, corporate reorganization, or bankruptcy are initiated, or similar situations arise

2. If major assets or business are transferred to a third party

3. If a significant violation of law or social controversy has caused or is reasonably expected to cause serious disruption to the operation of the “Service”

4. If procedures such as provisional seizure, provisional disposition, seizure, public sale, or auction are initiated or are deemed likely to be initiated

5. If it is confirmed that another person's name was used or the application was made with false information

6. If the “Company” determines that normal operation of the “Service” is disrupted

 

 

Chapter 10 Compensation for Damages

 

Article 41 (Compensation for Damages, etc.)

① If either the “Company” or the “Member” causes damage to the other party by violating obligations set forth in these Terms, the responsible party may claim compensation for damages. (The “Company”’s liability should be limited to a certain extent unless it is due to the “Company”’s intentional or gross negligence.)

② If a dispute arises with a third party due to a violation of obligations under these Terms, each party shall indemnify the other party at its own responsibility and expense, and compensate for all damages incurred by the other party as a result.

 

Article 42 (Company’s Compensation for Damages)

① If a “Member” claims compensation for damages from the “Company” due to a failure caused by the “Company”’s fault, the “Member” must submit the reason for the claim, the claim amount, and the calculation basis in writing to the “Company.” However, this does not apply if the service is restored within 3 hours after the customer reports the service unavailability to the “Company.”

② If the customer is unable to use the service due to the “Company”’s fault, the “Company” will compensate the “Member” three times the amount calculated by multiplying the average daily fee for the most recent three months (or the applicable period if less than three months) by the number of hours of service interruption divided by 24, for service interruptions of two or more consecutive hours from the time the “Company” is notified of or becomes aware of the fact. In this case, if the time is less than one hour, it is considered as one hour.

③ If the same failure occurs within one hour after service restoration, it is considered a continuous failure.

④ Claims for damages under Paragraph 1 of this Article must be exercised within 30 days from the date the damage occurred, otherwise the right to claim is extinguished.

⑤ The following cases are not considered failures and are not subject to compensation under this Article.

1. Failures caused by errors or defects in equipment owned or managed by the “Member” (including failures caused by software, applications, OS, equipment, etc. installed by the “Member” during use of the “Service”)

2. Failures caused by reasons beyond the main control of the “Company” (including force majeure such as natural disasters, war, terrorism, nationwide network failure, etc.)

3. When only specific functions, not the entire “Service,” are unavailable

4. If the failure of the “Service” is caused by a service provided by another operator

5. Failures occurring after use of the “Service” is restricted due to reasons attributable to the “Member”

6. Failures caused by unauthorized acts or failure to take necessary actions by the “Member” (including non-compliance with service usage guides, etc.)

7. When the “Company” suspends or inspects the “Service” based on these Terms

8. Other cases equivalent to the above and similar failures

⑥ Compensation for damages under this Article may, at the “Member”’s choice, be used as service fees for other “Services.”

⑦ The “Company”’s liability for damages to “Members” due to service failures is limited to the compensation under Paragraph 2 of this Article, and the “Company” does not bear any additional liability for compensation.

⑧ The total liability of the “Company” to the “Member” under these Terms cannot exceed the amount paid by the “Member” to the “Company” for the relevant month.

 

Article 43 (Company’s Disclaimer)

① The “Company” is not liable for damages to the “Member” in any of the following cases.

1. When a service failure occurs due to defects in devices purchased directly by the “Member”

2. Force majeure such as war, incidents, fire, natural disasters, or equivalent national emergencies

3. When the damage is caused by the intent or negligence of the “Member”

4. When there are unavoidable reasons due to the nature of telecommunication services

5. Suspension of the “Service” to prevent the spread of accidents occurring in the “Member”’s information system

6. If the failure or deterioration of the “Service” is caused by a service provided by another operator

7. When the “Service” is unavoidably inspected and prior notice is given and there is no intentional or gross negligence by the “Company”

8. When the “Service” is suspended due to scheduled maintenance announced in advance on the homepage or “Service” site

9. When the “Member” suffers disadvantage due to failure to receive service-related notices, etc., because of missing contract information such as emergency contact details

10. When the “Member” uses free services

11. Unavoidable cases such as suspension of service by a common carrier, power supply interruption by KEPCO, hacker intrusion, computer virus, etc.

12. Other cases where service failures occur or information or data of the “Member” is damaged for reasons not attributable to the intent or negligence of the “Company”

② The “Company” assumes no responsibility for damages caused by reasons attributable to the “Member.”

③ The “Company” has no obligation to intervene in disputes between “Members,” between “Members” and partners, or between “Members” and third parties arising through the “Service,” and is not liable for damages arising from such disputes.

④ The “Company” is not responsible for loss of profits expected by the “Member” from using the “Service,” or for damages caused by materials obtained through the “Service.”

⑤ The “Member” uses the “Service” entirely at their own risk, and the “Service” is provided “as is” and “as available.” All “posts,” information, and data of the “Member” are managed at the discretion and risk of the “Member.”

⑥ The responsibility for managing and preserving “posts,” information, and data related to the “Service” lies entirely with the “Member,” and the “Company” has no obligation to back up or restore the “Member”’s “posts,” information, or data. For this purpose, the “Member” must back up their “posts,” information, and data in a separate, independent storage as needed.

⑦ If the “Company” receives a claim for damages or a lawsuit from a third party due to illegal acts or violations of these Terms by the “Member” in connection with the use of the “Service,” the “Member” must indemnify the “Company” at their own responsibility and expense, and if the “Company” is not indemnified, the “Member” must compensate the “Company” for all damages incurred as a result.

⑧ The “Company” assumes no responsibility for transactions between third parties and “Members” conducted on other websites linked to the “Company”’s website.

 

Article 44 (Member’s Compensation for Damages)

① If the “Company” suffers damages due to a “Member”’s violation of these Terms or notices, the “Member” who violated these Terms or notices must compensate the “Company” for all losses and damages incurred.

② If the “Company” receives a claim for damages or a lawsuit from a third party due to illegal acts or violations of these Terms by the “Member” in connection with the use of the “Service,” the “Member” must indemnify the “Company” at their own responsibility and expense, and if the “Company” is not indemnified, the “Member” must compensate the “Company” for all damages incurred as a result.

 

Article 45 (Dispute Resolution and Jurisdiction)

① The “Company” and the “Member” must make every effort necessary to amicably resolve disputes arising in connection with the “Service.”

② If a dispute is not resolved through consultation under Paragraph 1 of this Article and a lawsuit is filed, the “Company” and the “Member” may apply for dispute mediation to the Consumer Dispute Mediation Committee of the Korea Consumer Agency under the Framework Act on Consumers, the Electronic Transaction Dispute Mediation Committee established under the Electronic Document Act, or for disputes related to the use of electronic transaction services.

③ Matters related to these Terms shall be governed by the laws of the Republic of Korea.

④ Matters related to these Terms shall be resolved by arbitration in Korean in accordance with the International Arbitration Rules of the Korean Commercial Arbitration Board in Seoul, Korea. The arbitrator’s decision is final and binding on both parties.

⑤ If disputes arising from the use of the “Service” are not amicably resolved, the court with jurisdiction over the location of the “Company”’s headquarters shall have jurisdiction.

 

Article 46 (Language)

① All means of communication posted or notified by the “Company” under these Terms shall be in Korean. In this case, the “Company” may provide an English translation along with the Korean version for the convenience of “Members.”

② However, if the “Company” provides, posts, or notifies an English translation of these Terms, in the event of any inconsistency between the Korean version and the English translation, the Korean version shall prevail. Nevertheless, the “Member” may choose to use either Korean or English as a means of communication with the “Company.”

 

 

(Supplementary Provisions)

(Effective Date) These Terms shall be effective from October 1, 2024.